We Like Documentation

December 9, 2006

DokuWikiI’ve never been big on documentation, like most of us.  But things are a changing.

We’re now using DokuWiki as our single source of documentation.  No Word documents, just plain old HTML.

It’s good for a number of reasons:

  • it’s free, and up and running in 5 minutes
  • it’s all fully searchable, and fast
  • it encourages collaboration
  • it encourages you to write more concisely, no “surrounding guff” that normally encompasses Word docs
  • it automatically tracks changes and versions
  • there’s little barrier to change (no convoluted sign-off processes)
  • it provides an easy way to see everything that’s changed (which means you can step in if someone writes something that’s just plain wrong)
  • it’s fun to use

It’s going so well, I’m even going to recommend it for our wider company – to store things like policies and procedures, induction information, etc. etc. etc.

Talking to others, it seems that corporate wikis are still a rare beast.  I’d recommend you give it a shot, there’ll be no turning back.

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